This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
I'm assuming you're talking about a personal scanner and scanning and having it open up a new message with the scanned file attached so that you can address the message, add body text, and send it manually. There is obviously some type of command line to do this, because if you set Notes as your default email service and then use the IE browser's "File>Send> Link/Page by email" it works. If you have set Notes as your default email and the scanner software isn't trying to create the message in Notes, then it is the fault of the software driver. This would be something to take to the scanner vendor's support line. It is possible they already have a different driver to work with notes, and just don't ship it automatically.
We use network multi-function printers, and the scan-to-email works great with them, because they send the message via SMTP. The Domino server accepts the connection and delivers the message just like it would with an internet message coming in from an outside server.
Feedback response number WEBB7YTJ8W created by ~Bill Nonweplopobu on 12/17/2009